Frequently Asked Questions About Ordering
- How do I order Vitamin E Factor products other than Aqua-E?
- How do I order Aqua-E?
- How do I order online?
- What form of payment do you accept?
- What about international orders?
- Do I have to pay sales tax on Aqua-E?
- Do you offer professional discounts?
- Do you offer wholesale discounts?
How do I order Vitamin E Factor products other than Aqua-E?
ONLINE
Safely and Securely at www.StopAgingNow.com
BY PHONE
800-627-9721 (24 hours / 7 days per week)
WHOLESALE
E-mail us at wholesale@stopagingnow.com for more information.
BY MAIL
Send Order Form and Payment to:
Stop Aging Now
ATTN: Order Department
2600 Titan Row
Orlando, FL 3280
QUESTIONS ABOUT ORDERING?
E-mail us at customerservice@stopagingnow.com
How do I order Aqua-E?
E-mail:
mail@yasoo.com
Phone:
1-888-469-2766 (toll-free USA)
1-423-926-3490 (USA and International)
Fax:
1-423-926-3586
Mail:
YASOO Health Inc.
P.O. Box 3608
Johnson City, TN 37602-3608
For the best service, we strongly recommend ordering online. We use industry standard encryption and the Verisign Payflow System to protect your credit card and personal information.
How do I order online?
Shopping
When you click on the order button for a product you will activate the shopping cart. You can see your shopping cart including sales tax and continue shopping ("Continue Shopping" button) or checkout ("Proceed to Checkout" button). Your shopping cart will remain intact if you continue shopping and you can add / subtract items or change the quantity of a product at any time. If you change the quantity of an item click the "Update Total" button.
Checkout
When you are ready to checkout you click the "Proceed to Checkout" button.
Log in/Registration
At this point, returning customers can sign in and new customers should fill out a brief registration which includes your email address (for confirmation of you order) and password for easy reordering. This registration process allows our repeat customers (which most are!) the ease of not having to retype any of their personal information. You can also choose whether or not you want to store your credit card information.
What if I forget my password?
If you forget your password and the password hint that you provided is not helpful, please contact customer service at 1-888-469-2766 or e-mail mail@yasoo.com.
Shipping
If you are a repeat customer your shipping information is already in the appropriate fields. You can edit it or continue to payment. New customers should enter their shipping and if different, their billing information.
Shipping Method
You can choose your preferred method of shipping. We ship by United States Postal Service. Please see the shipping section for more details and prices.
Credit Card Information
New customers must provide credit card payment information. Repeat customers can choose whether to have this information stored on our secure servers or re-enter it each time they make a purchase.
Submitting Your Order
Customers then submit their order by pressing the Submit Order button. A confirmation email will be sent to your email address.
What form of payment do you accept?
We accept:
VISA, MasterCard and American Express credit cards.
Money orders and cashier's checks.
What about international orders?
We welcome international customers and will work with you for the best service.
Regulations governing nutritional supplements and customs policies vary widely from country to country. Please confirm that your country allows the import of nutritional supplements. You may be subject to import duties and taxes, which are levied once the package reaches your country. YASOO is not responsible for any additional charges. Customs forms for all international packages list the content and value of your order's contents. If the order is a gift, the package is marked "Gift" but the cost of the items is still stated on the customs form.
Do I have to pay sales tax on Aqua-E?
We are required by law to add sales tax of 9.75% to orders shipped to Tennessee residents. No sales tax will be added to other orders.
Do you offer professional discounts?
We offer professional discounts to physicians and some allied health professionals. To become eligible for health professional discounts please fill out this form, call us at 1-888-469-2766, or email us at clinician@yasoo.com. Please include your profession, specialty and clinic name and address.
Do you offer wholesale discounts?
Pharmacies and health food stores are welcome to call us at 1-888-469-2766 for our wholesale prices and terms.